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Convergys recently opened its 12th contact center in the Philippines at the Nuvali TechnoHub in Sta. Rosa, Laguna. This brings to 84 the company’s contact centers worldwide, employing 66,000 people. The new facility, when filled to capacity, would be able to employ 900 people. Andrea Ayers, Convergys president for customer management said that the company now employs a total of 16,000 in its 12 facilities in the country – seven in Metro Manila, three in Cebu City, one in Bacolod City and one in Sta. Rosa, Laguna.

“As we continue to expand our contact centers in the Philippines, we open our newest site in Laguna with the hope that we have a minimal impact on the environment for the benefit of the whole community,” said Marife Zamora, Convergys vice president and Philippine country manager.

What’s notable wit the Nuvali TechnoHub facility is it being the first “green” contact center of Convergys in the country. The environment-friendly contact center is not only equipped with energy-efficient lighting, materials recovery facility for solid waste disposal, low-flow water fixtures and ergonomic furniture that are standards in most green buildings, it also boasts of an internal bike ramps that allow employees to take bikes up to the higher floors. This complements the master-planned network of bike lanes throughout the Nuvali community.

The facility is also able to reduce consumption of clean, potable water with the help of the dual piping system, which allows the use of recycled water in bathrooms. The building itself, is located beside a man-made lake that can be used for rainwater harvesting or as fire resever and recycled water reservoir for irrigation and landscaping.

Convergys has 31 of the Fortune as its clients. While it admits of the financial crisis having an impact, it still sees growth and is in fact employing more people as it continues to expand.