JP Morgan to open call center in Cebu

Posted on December 4th, 2009



JP Morgan Chase & Co. (JPMC), an America-based outsourcing firm will opening a call center facility in Asiatown IT Park in Cebu. The company will be putting up a 420-seat center which was said to provide employment to at least 2,520 people in a two-shift cycle.

A five-year lease contract has been recently signed by the JPMC to occupy four and a half floors or a total of 12,404 square meters of office space at the newly completed eBlog Tower, for the company’s Philippine Customer Care Center facililty.

One of the largest banks in the United States and one of the oldest financial firms in the world, JPMC offers a well-balanced mix of mergers and acquisition advice, financial advisory and capital raising solutions. In its more than 40 years of existence, the company has built a strong presence in Asia and has a large network of offices  in South Asia including Vietnam, Thailand, Malaysia, Singapore and the Philippines.



The company’s JP Morgan Securities Philippines Inc. conduct equities business. Its services include sales, research and trading. While the JP Morgan Chase Bank, N.A. – Philippine Customer Care currently handles inbound and outbound call for the firm’s US based retail businesses – retail loans and card services.

According to Cebu Property Ventures and Development Corporation (CPVDC), the developer of AsiaTown IT Park, JP Morgan will start operations of its call center in March of next year.

Because of the positive turn-out of investors’ interest to locate at the eBloc Tower, CPVDC president Francis O. Monera said that they are already planning to build the second eBloc Tower in the next few months.

Joel Mari S. Yu, Cebu Investments and Promotions Center (CIPC) managing director, acknowledges that the existence of big names in the BPO sector in Cebu further strengthen the province’s name as the preferred BPO destination in the world.





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This entry was posted on Friday, December 4th, 2009 at 3:18 am and is filed under Announcements, Articles, BPO, Call Center, Global Filipino, Information Technology, Investments, Management, Philippine Business, Philippine Business News, Philippines. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.



One Response to “JP Morgan to open call center in Cebu”

  1. ANDYFLOR D. PONCE on December 21st, 2009 at 3:53 pm

    GOOD DAY. I am Andyflor D. Ponce of Mandaue city. I had my working experienced as a call center agent inbound and outbound. I am looking forward to be part in your firm. I do here my number 09226770932 thanks and have a nice day.

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