Indian BPO firm plans to expand Philippines operation
Posted on December 30th, 2009
A business process outsourcing (BPO) company who has open a service center here in country is very happy with the industry’s performance this year that it is looking forward to a brighter prospects next year.
The Aegis People Support, an Indian-owned BPO company is planning to expand in Cebu. Company representatives made the announcement when they attended the unveiling of the street sign of India Street in the Asiatown I.T. Park recently.
Company operations officer Rajiv Ahuja speaks in behalf of the company and said, “We are happy with what we are seeing in the Philippines especially in Cebu and we are bullish here in Cebu.”
The Aegis People Support has already started building their Phase 1 two-storey building in Asiatown I.T. Park. Ahuja said the company expects to finish construction by December 2010. They will be hiring around 5,000 to 6,000 employees to occupy the building.
By March 2011, the company also hopes to finish the construction of their Phase 2 building.
Ahuja admits that the global economic crisis also affected them and they experienced difficulties since 2008. But he quickly adds, “We have, however, survived and we’re less affected because we established local clients and we found ways to provide service and satisfy local demands in every area we are in.”
Cebu is the company’s focus in their expansion plans for 2010, but Ahuja said they are also considering areas outside Cebu in 2011 and 2012.
Bong Borja, president of Aegis People Support, said, “We will be looking at other emerging cities or what we new wave cities based in BPAP studies. We have already proven that areas outside Manila, like Cebu, are also fit to open offices but then again it will be demand-driven.”
Aegis People Support presently operates in 38 different countries all over the world. It has two offices in the Philippines which are located in Manila and Cebu.
