A business process outsourcing (BPO) company who has open a service center here in country is very happy with the industry’s performance this year that it is looking forward to a brighter prospects next year.
The Aegis People Support, an Indian-owned BPO company is planning to expand in Cebu. Company representatives made the announcement when they [...]

Because of the continuous growth of the business process outsourcing (BPO) industry in the Philippines, so are the related businesses and products that go along with them. One of them is the headset, particularly the blue-tooth headset.
GN Netcom, Denmark-based and the world’s largest manufacturer of hearing aids and headsets, is very much aware of this [...]

JP Morgan Chase & Co. (JPMC), an America-based outsourcing firm will opening a call center facility in Asiatown IT Park in Cebu. The company will be putting up a 420-seat center which was said to provide employment to at least 2,520 people in a two-shift cycle.
A five-year lease contract has been recently signed by the [...]

Asia’s leading developer and manager of business space, Ascendas Pte Ltd. (Ascendas), recently opened the ACCRALAW Tower located within the E-square in Bonifacio Global City. Present as guest of honor in its opening ceremony was Singapore Foreign Minister George Yeo.

Robinsons Land Corp. (RLC) believes that it is more cost efficient to set up a business process outsourcing (BPO) center in Tarlac compared to most Metro Manila locations due to lower overhead costs. And since Tarlac is continually growing, with infrastructure in and around the city continues to expand, makes it as among the most [...]

Iloilo is all set to take its place among the top new wave of international business process outsourcing (BPO) sites as it prepares to be host to Europe’s largest BPO firm – Transcom.
Transcom, who has 75 sites in 29 countries worldwide, will open a call center in Iloilo this year and is looking to hire [...]

In the most recent report released by the Commission on Information and Communications and Technology (CICT) and the Department of Trade and Industry (DTI), Bacolod City ranked first in the area of “business environment and risk management” or BERM.

The eTelecare Global Solutions Inc. is seeking to be delisted from Philippine Stock Exchange. The business process outsourcing (BPO) firm said the effectivity date of its delisting is on November 9, 2009, this is in preparation for its upcoming merger with Stream Global Services Inc. of Boston.

You’ve heard of BPO or business process outsourcing, now be ready to hear a new buzzword in the industry which is KPO or knowledge process outsourcing. KPO is actually just another form of BPO except that all workers here will be registered nurses who will act as “digital medical butlers” for their patients abroad.

Call Design, an Australian-based outsourcing firm is looking to make the Philippines its central hub in delivering contact services to its clients all over the world. Specializing in contact center technologies, Call Design announced it entered into a deal with local outsourcing firm Transcom, which currently employs 4,000 workers in Manila and Bacolod.

Chief information officers (CIOs) are continuing to look for strategies, as the global crisis slowly unravels, to prepare them and ensure continuity of business for the eventual upturn. But it is easier said than done, as some CIOs still lack the maturity to implement strategies, because they are not yet familiar with effective industry practices, [...]

A $1-billion international business process outsourcing (BPO) firm is in the offing and this will happen right here in the Philippines. It will be made possible when the Ayala-backed eTelecare Global Solutions, Inc. and Stream Global Services, Inc. combined forces to form the giant BPO firm that will hire 30,000 workers.

The Diversified Technology Solutions International, Inc. (DTSI), the leading IT enabler in the Philippines, has just entered into a partnership with Nectar Channel Reseller, a subsidiary of Nectar Services Corporation. With the partnership, Nectar Corp. effectively expands its reach into the international marketplace and reinforces DTSI’s position as a leader in IT-enabled service provision.

Business process outsourcing (BPO) Focus Direct Philippines will opening a service center in Mandaue City and is looking forward to hiring about 1,200 people. Site director Ryan Beattie said, they are encouraging both part-time and full-time employees, including students to apply to their company. Focus Direct Philippines, according to Beattie, is willing to offer working [...]

After opening its first service center in the country last January, business process outsourcing (BPO) firm StarTek plans to invest an additional $9 million as it expands its operation in the Philippines. Ed Mallari, StarTek managing director, said they are upbeat on the Philippines and the future of the call center industry.

Another proof that the business process outsourcing sector is an industry that continues to enjoy growth in the Philippines in spite of the global recession that hits many countries worldwide. Another BPO company which is based in Europe will be opening a facility in Bacolod City.
The Transcom Bacolod will be starting its operations on August [...]

In spite of the still ongoing global recession, the business process outsourcing (BPO) industry continues to be resilient as more call centers are being opened in the Philippines.
Convergys Corporation, a global leader in relationship management, just opened a new facility in Glorietta 5 in Makati, one of the largest shopping district in the country and [...]

Business Week magazine, an international magazine, named Iloilo and Davao as cities which can be identified as two of the world’s new hotspots for business process outsourcing (BPO) investments. The magazine said Davao and Iloilo were included in the 31 cities that were in the list of BPO investors.

Starting Monday, June 1, 2009, coinciding with the opening of classes,  the Metro Rail Transit (MRT 3) will be operating 24 hours. This means that Metro Manila commuters riding the MRT will no longer have to rush in early evening and join the multitude of passengers trying to get their ride home.

The business process outsourcing (BPO) sector in the Philippines continues to grow and expand, in spite of the global financial crisis. In fact, because of the crisis, some outsourcing companies have introduced new services which provide for them additional revenue streams for their businesses. These were the results of the survey reported from the executives [...]