Archive for the ‘Call Center’ Category

Ayala Land to develop a 2-hectare BPO hub in Iloilo

Posted on March 3rd, 2010 by Roy

The property development of the Ayala group will be building a new call center area in the south. The Ayala Land Inc. (ALI) is planning to transform a 2-hectare property in Iloilo City into a business process outsourcing (BPO) hub. The project would consist of 3 BPO facilities with a total of 19,000 square meters [...]

Infosys BPO company plans opening more sites in the Philippines

Posted on February 19th, 2010 by Roy

Infosys BPO Ltd. is planning to put up 3 more call center facilities, expanding its presence in the country. The business process outsourcing firm chief operating officer Ritesh Idnani said, “We are very bullish about the Philippines and we will continue to invest in the next few years.”
Idnani said that while their Philippines operations only [...]

Another BPO firm gears up for expansion

Posted on February 13th, 2010 by Roy

Another opportunity rises for job seekers as another business process outsourcing firm (BPO) gears up for expansion. The Stream Global Services Inc., a BPO company which is partly owned by the Ayala group is looking to fill up 1,500 seats in the 60 days and open one or two more new sites during the first [...]

New Australian call center in the Philippines

Posted on February 8th, 2010 by Roy

Salmat, an Australia-based business process outsourcing firm has been in the country since 1996, but company general manager of strategy Philip Hadcroft said they were doing mostly transactional services that served on the Philippine market.
Now, the Salmat has decided to put up an 800-seat facility at McKinley Hill in Taguig City, their first major investment [...]

US BPO firm opens office in the Philippines

Posted on February 4th, 2010 by Roy

A new business process outsourcing (BPO) firm has chosen the Philippines as the location of its latest service center. US-based Cybernet-Slash Support (CSS) recently opened its 1,000-seat facility in Taguig, its first Philippine site and currently has 400 employees. CSS said the new facility will be used for the company’s outbound sales, technology and other [...]

More jobs from UST Global

Posted on February 2nd, 2010 by Roy

UST Global inaugurated recently its new offshore development center in McKinley Hills, Taguig City. The new center is part of the company’s aggressive expansion plans in Asia, and is targeting to haul in $32 million revenues in its first year and catering to 2,000 clients in North America and Europe.

Convergys gears up for expansion this year

Posted on January 27th, 2010 by Roy

Convergys Corp., one of the leading business process outsourcing (BPO) company in the Philippines is gearing up for expansion this year, one of the main reason is that more clients are requesting that their accounts be handled by Philippines sites.
The company is looking to hire about 6,000 more employees this year , nationwide, in order [...]

BPO sector prepares for the challenge of the new decade

Posted on January 16th, 2010 by Roy

In the year 2010, the business process outsourcing (BPO) sector, is seen to continue growing as it marks its 10th year in the Philippines. For this year, BPO is expected to earn at least $11 billion and continue employing over one million people in the country. But while the sector is optimistic, it also needs [...]

Demand for bluetooth headsets growing

Posted on December 5th, 2009 by Roy

Because of the continuous growth of the business process outsourcing (BPO) industry in the Philippines, so are the related businesses and products that go along with them. One of them is the headset, particularly the blue-tooth headset.
GN Netcom, Denmark-based and the world’s largest manufacturer of hearing aids and headsets, is very much aware of this [...]

JP Morgan to open call center in Cebu

Posted on December 4th, 2009 by Roy

JP Morgan Chase & Co. (JPMC), an America-based outsourcing firm will opening a call center facility in Asiatown IT Park in Cebu. The company will be putting up a 420-seat center which was said to provide employment to at least 2,520 people in a two-shift cycle.
A five-year lease contract has been recently signed by the [...]

New BPO center tower opens up in Bonifacio Global City

Posted on December 3rd, 2009 by Roy

Asia’s leading developer and manager of business space, Ascendas Pte Ltd. (Ascendas), recently opened the ACCRALAW Tower located within the E-square in Bonifacio Global City. Present as guest of honor in its opening ceremony was Singapore Foreign Minister George Yeo.

British companies expressed interest to invest in RP

Posted on October 4th, 2009 by Roy

Trade Secretary Peter Favila and President Gloria Macapagal-Arroyo were in London recently to attend the Emerging Markets Summit, where he had a meeting with several British companies who have expressed interest to invest in the Philippines, either via fresh infusions or the expansion of their existing projects. Areas of interests include mining, energy and business [...]

Adopt a school, earn tax credits, BPO urged

Posted on September 30th, 2009 by Roy

The business process outsourcing (BPO) service providers in the Philippines are urged by the chairman of the House committee on information communications technology to donate computers under the Adopt-a-School Program and avail themselves of gainful tax benefits in return.

Iloilo celebrates IT week

Posted on September 29th, 2009 by Roy

Members of the Iloilo Federation for Information Technology (IFIT) and the stakeholders of the information technology (IT) industry in the province gathered last Monday for the start of the annual IT week celebration. The celebration was spearheaded by IFIT , in cooperation with the provincial and city government of Iloilo.

Mall-based BPO facility in Robinsons Luisita

Posted on September 21st, 2009 by Roy

Robinsons Land Corp. (RLC) believes that it is more cost efficient to set up a business process outsourcing (BPO) center in Tarlac compared to most Metro Manila locations due to lower overhead costs. And since Tarlac is continually growing, with infrastructure in and around the city continues to expand, makes it as among the most [...]

Iloilo will be host to a new BPO firm

Posted on September 19th, 2009 by Roy

Iloilo is all set to take its place among the top new wave of international business process outsourcing (BPO) sites as it prepares to be host to Europe’s largest BPO firm – Transcom.
Transcom, who has 75 sites in 29 countries worldwide, will open a call center in Iloilo this year and is looking to hire [...]

Australian outsourcing firm to set up BPO hub in RP

Posted on August 19th, 2009 by Roy

Call Design, an Australian-based outsourcing firm is looking to make the Philippines its central hub in delivering contact services to its clients all over the world. Specializing in contact center technologies, Call Design announced it entered into a deal with local outsourcing firm Transcom, which currently employs 4,000 workers in Manila and Bacolod.

Accenture conducts first CIO workshop in the Philippines

Posted on August 19th, 2009 by Roy

Chief information officers (CIOs) are continuing to look for strategies, as the global crisis slowly unravels, to prepare them and ensure continuity of business for the eventual upturn. But it is easier said than done, as some CIOs still lack the maturity to implement strategies, because they are not yet familiar with effective industry practices, [...]

eTelecare merged with Stream to form giant global BPO firm

Posted on August 18th, 2009 by Roy

A $1-billion international business process outsourcing (BPO) firm is in the offing and this will happen right here in the Philippines. It will be made possible when the Ayala-backed eTelecare Global Solutions, Inc. and Stream Global Services, Inc. combined forces to form the giant BPO firm that will hire 30,000 workers.

DTSI and Nectar Services Corp., forged partnership

Posted on August 5th, 2009 by Roy

The Diversified Technology Solutions International, Inc. (DTSI), the leading IT enabler in the Philippines, has just entered into a partnership with Nectar Channel Reseller, a subsidiary of Nectar Services Corporation. With the partnership, Nectar Corp. effectively expands its reach into the international marketplace and reinforces DTSI’s position as a leader in IT-enabled service provision.