Archive for the ‘Customer Satisfaction’ Category

Mediaquest alloting P700 million for its capex this year

Posted on March 5th, 2010 by Roy

Mediaquest Holdings Inc. is allotting around P700 million for its capital expenditure this year. The media unit of Philippine Long Distance Telephone Co. is earmarking the said amount for its satellite TV business year to increase its subscriber base to 200,000.
At the end of 2009, Cignal Digital TV, Mediaquest’s direct-to-home satellite television has 45,000 subscribers [...]

Clark airport expands Terminal 1

Posted on March 4th, 2010 by Roy

At the Diosdado Macapagal International Airport (DMIA), the construction of the P308-million expansion of the existing terminal is in full blast and it is expected to be operation next month. According to Victor Jose Luciano, president and chief executive officer of Clark International Airport Corp. (CIAC), the newly expanded Terminal 1 will feature two passenger [...]

Holcim holds off price increase until March

Posted on February 5th, 2010 by Roy

There will not be any price increase on the cement, at least none until the end of March. This was the promise made by Holcim Philippines who said that they will not be increasing their price in Metro Manila in order to help those who were hit by the typhoons which devastated the country late [...]

The expansion of Bibingkinitan

Posted on February 1st, 2010 by Roy

Bibingkinitan! has embarked on an aggressive campaign to expand its number of outlets this year. The fast-rising Filipino food chain is aiming to open up about 100 new outlets all over the country, to bring its total number of stores to at least 250 by the end of 2010.
Richard V. Sanz, president and chief executive [...]

Globe gets BSP nod to expand GCash network

Posted on January 29th, 2010 by Roy

The Globe Telecom’s mobile commerce subsidiary G-Xchange (GXI) request of using its parent’s sub-distribution as GCash outlets has been approved by the Bangko Sentral ng Pilipinas (BSP), which brings the number of GCash remittance outlets to over 18,000 making it the largest remittance network in the Philippines.

SM expanding retail stores to reach more customers

Posted on January 23rd, 2010 by Roy

The SM Group announced recently that they will be opening up to 20 new stores in Metro Manila and surrounding provinces this year for their food retail unit. The company said it will be investing P1 billion to P2 billion for these projects.

Senate bill urged insurance firms to pay for losses due to “Acts of God”

Posted on January 21st, 2010 by Roy

Minority Leader Aquilino Q. Pimentel, Jr. filed Senate Bill 3966 which is aimed in amending the Insurance Code in the Philippines. Pimentel believe that insurance firms should be compulsorily required to indemnify owner of motor vehicles that have been damaged or destroyed by floods, landslides, earthquakes, and other natural disasters.

More banks to offer renminbi-denominated products in the Philippines

Posted on January 18th, 2010 by Roy

Because of the increasing volume of transactions in the Philippines, many banks in the Philippines are planning to offer products and services denominated in Chinese yuan or renminbi to their clients in the near future. According to Bangko Sentral ng Pilipinas (BSP) Governor Amando Tetangco Jr., these banks are looking to offer renminbi-denominated products and [...]

Lower chicken prices expected next month

Posted on January 12th, 2010 by Roy

A good news, for a breather. Consumers can expect to buy chickens at a lower price next, a supermarket group said, because of the expected increase in supply. From the present suggested retail price (SRP) of P130 per kilo, a five percent reduction will bring it down to P123.50 per kilo, or a savings of [...]

New Adminstrative Order on imported raw material may affect prices next year

Posted on December 28th, 2009 by Roy

The Federation of Philippine Industries (FPI) warned that prices of goods with imported raw material sold in the country would likely increase next year. That is once the government has implemented the law requiring all imported bulk and break bulk cargo to be surveyed by an accredited surveying company at the port of origin.

Banks to serve clients’ during the holidays

Posted on December 23rd, 2009 by Roy

During the long holidays, banks in the Philippines have assured the public that it will be opening selected branches to serve their clients’ needs. The automate teller machines (ATMs) were also assured to be fully operational (and loaded) for the holidays.

DMIA works for ISO certification

Posted on December 14th, 2009 by Roy

The Diosdado Macapagal International Airport (DMIA) is being pushed to get the accreditation of the International Organization for Standardization (ISO-9001-2008). DMIA’s operating arm, the Clark International Airport Corporation (CIAC) has started the said campaign to keep in tune with the worldwide industrial and commercial standards.
Getting the certification for ISO-9001-2008 will pave the way for meeting [...]

AXA Philippines’ new insurance campaign

Posted on December 2nd, 2009 by Roy

A new brand spirit campaign has been launched recently by Axa Philippines. The new campaign hopes to redefine the meaning of insurance for Filipinos.
Axa president and chief executive officer Rien Hermans said in a press statement that the campaign is aimed at changing the common notion of people with insurance. Most Filipinos associate insurance with [...]

Lower call and text rates to selected countries from Globe

Posted on November 28th, 2009 by Roy

To allow local residents more opportunities to spend more time talking with their families and friends abroad, Globe Telecom has reduced its international voice and text rates to major destinations by as much as 87%.

iRemit acquired license to operate in Europe

Posted on November 25th, 2009 by Roy

I-Remit Inc. continues to expand its presence all over the world. This time, the Filipino-owned non-bank remittance company has acquired a license to do business in Europe. The company said it received a copy of a letter which came from Banca D’ Italia Eurosistema advising of the registration of iRemit Europe in the general list [...]

Extension of LRT-2 to Tondo and Antipolo being studied

Posted on November 19th, 2009 by Roy

The LRT-2 which currently runs 13.8 kilometers and traverses five cities in Metro Manila – which are Pasig, Marikina, Quezon City, San Juan, and Manila along the major thoroughfares of Marcos Highway, Aurora Boulevard, Ramon Magsaysay Boulevard, Legarda and Recto, is undergoing study for its on both its east and west end.

One-year housing loan moratorium from GSIS

Posted on November 8th, 2009 by Roy

As its assistance to it members who were affected by typhoons Ondoy and Pepeng, the Government Service Insurance System (GSIS) has started the implement of its one-year moratorium program for members.
The state-owned pension fund for government employees said the moratorium particularly applies to members’ Housing Loan and Consolidated Loan (ConsoLoan) accounts. The proposal to provide [...]

New tower to provide more patient-friendly facilities

Posted on November 8th, 2009 by Roy

A new hospital tower which boast of a more efficient, patient-friendly design and ambiance that would address the needs of its growing clientele for more services and better facilities, is set to begin construction soon by the Asian Hospital and Medical Center.

Megalink offers mobile phone transactions in its network

Posted on November 6th, 2009 by Roy

Megalink, one the country’s biggest network of automated teller machine (ATM) has added a new service to mobile phone users which enables cell phone subscribers to pay their bills or load up their phones with load credits through the network. Megalink has already arranged an agreement with the two largest mobile phone service providers in [...]

RP Bankard ties up with China’s UnionPay

Posted on October 17th, 2009 by Roy

The credit card servicing arm of the Rizal Commercial Banking Corp., Bankard, Inc., has signed a deal with China UnionPay (CUP), the lone national bank card payment network in China based in Shanghai. The agreement will allow local retailers to take advantage of the growing number of Chinese tourist in the country.