Asia’s leading developer and manager of business space, Ascendas Pte Ltd. (Ascendas), recently opened the ACCRALAW Tower located within the E-square in Bonifacio Global City. Present as guest of honor in its opening ceremony was Singapore Foreign Minister George Yeo.

The country’s leading provider of voice, data and video telecommunication services, Philippine Long Distance Telephone Company (PLDT), has opened its fifth Innovation Laboratory at the Subic Bay Freeport Zone. The P20-million Innolab facility was built to help boost the information technology (IT) sector in the ecozone.
The four other Innolab sites of PLDT in the Philippines [...]

The business process outsourcing (BPO) service providers in the Philippines are urged by the chairman of the House committee on information communications technology to donate computers under the Adopt-a-School Program and avail themselves of gainful tax benefits in return.

Members of the Iloilo Federation for Information Technology (IFIT) and the stakeholders of the information technology (IT) industry in the province gathered last Monday for the start of the annual IT week celebration. The celebration was spearheaded by IFIT , in cooperation with the provincial and city government of Iloilo.

Robinsons Land Corp. (RLC) believes that it is more cost efficient to set up a business process outsourcing (BPO) center in Tarlac compared to most Metro Manila locations due to lower overhead costs. And since Tarlac is continually growing, with infrastructure in and around the city continues to expand, makes it as among the most [...]

Iloilo is all set to take its place among the top new wave of international business process outsourcing (BPO) sites as it prepares to be host to Europe’s largest BPO firm – Transcom.
Transcom, who has 75 sites in 29 countries worldwide, will open a call center in Iloilo this year and is looking to hire [...]

In the most recent report released by the Commission on Information and Communications and Technology (CICT) and the Department of Trade and Industry (DTI), Bacolod City ranked first in the area of “business environment and risk management” or BERM.

You’ve heard of BPO or business process outsourcing, now be ready to hear a new buzzword in the industry which is KPO or knowledge process outsourcing. KPO is actually just another form of BPO except that all workers here will be registered nurses who will act as “digital medical butlers” for their patients abroad.

The Philippine Long Distance Telephone Co. (PLDT)  has acquired the Laguna Medical Systems Inc. (LMS) for $8.25 million (approx P400 million), expanding its foray into the business process outsourcing (BPO) sector. PLDT said the acquisition was made by SPi Global Solutions, a leading BPO company which is a unit of its wholly owned information and [...]

Call Design, an Australian-based outsourcing firm is looking to make the Philippines its central hub in delivering contact services to its clients all over the world. Specializing in contact center technologies, Call Design announced it entered into a deal with local outsourcing firm Transcom, which currently employs 4,000 workers in Manila and Bacolod.

Chief information officers (CIOs) are continuing to look for strategies, as the global crisis slowly unravels, to prepare them and ensure continuity of business for the eventual upturn. But it is easier said than done, as some CIOs still lack the maturity to implement strategies, because they are not yet familiar with effective industry practices, [...]

A $1-billion international business process outsourcing (BPO) firm is in the offing and this will happen right here in the Philippines. It will be made possible when the Ayala-backed eTelecare Global Solutions, Inc. and Stream Global Services, Inc. combined forces to form the giant BPO firm that will hire 30,000 workers.

Business process outsourcing (BPO) Focus Direct Philippines will opening a service center in Mandaue City and is looking forward to hiring about 1,200 people. Site director Ryan Beattie said, they are encouraging both part-time and full-time employees, including students to apply to their company. Focus Direct Philippines, according to Beattie, is willing to offer working [...]

After opening its first service center in the country last January, business process outsourcing (BPO) firm StarTek plans to invest an additional $9 million as it expands its operation in the Philippines. Ed Mallari, StarTek managing director, said they are upbeat on the Philippines and the future of the call center industry.

Transprocure is a seven-year old company consisting of all Filipino and is competing for the topnotch position in the growing field of procurement services. It aims to make the Philippines the World Capital of Procurement.
Transprocure has the main function of procurement and is a pioneer company that carries end-to-end solutions. Procurement involves assisting an organization [...]

Senator Mar Roxas III disagreed on providing generous incentives to business-process outsourcing (BPO) companies in the Philippines.
Roxas said incentives meant for the companies should be modified to focus more on the training and skills development of Filipino talent.
He explained that pioneer BPO companies were offered ample incentives then to attract players and establish a new [...]

Another proof that the business process outsourcing sector is an industry that continues to enjoy growth in the Philippines in spite of the global recession that hits many countries worldwide. Another BPO company which is based in Europe will be opening a facility in Bacolod City.
The Transcom Bacolod will be starting its operations on August [...]

In spite of the still ongoing global recession, the business process outsourcing (BPO) industry continues to be resilient as more call centers are being opened in the Philippines.
Convergys Corporation, a global leader in relationship management, just opened a new facility in Glorietta 5 in Makati, one of the largest shopping district in the country and [...]

Business Week magazine, an international magazine, named Iloilo and Davao as cities which can be identified as two of the world’s new hotspots for business process outsourcing (BPO) investments. The magazine said Davao and Iloilo were included in the 31 cities that were in the list of BPO investors.

The business process outsourcing (BPO) sector in the Philippines continues to grow and expand, in spite of the global financial crisis. In fact, because of the crisis, some outsourcing companies have introduced new services which provide for them additional revenue streams for their businesses. These were the results of the survey reported from the executives [...]